Free Shipping
Skip the shipping fees! We deliver FREE to most U.S. destinations!
Personal Support
From selection to installation, we're here for you every step of the way.
Highest Quality
Our products are time-tested by hundreds of happy customers.
Shipping Details:
We’re thrilled to offer FREE shipping to most US locations. However, please note that exceptions apply to Alaska, Hawaii, Canada, and some remote US areas. These cases are managed individually. Deliveries are conducted as CURBSIDE delivery.
All in stock items ship from our Garfield, NJ warehouse within 1-2 weeks. Backorder items normally ship about 30-90 days.
Returns Policy:
Not satisfied with your purchase? You can return the item within 30 days, ensuring it’s in its original packaging. The 30-day period begins from the delivery date.
Upon receiving and inspecting the returned kit, we will process the appropriate credit. Do keep in mind that the return shipping cost will be deducted from your total refund. For cases where free shipping was provided initially, both the delivery and return shipping charges will be deducted. To initiate a return, please contact us via email or phone to receive a Return Authorization Number.
Please be aware that a 15% restocking fee applies to all returns. Items without a valid Return Authorization Number and assembled items cannot be returned. An additional 20% fee will be charged for returns involving items not in their original packaging. Any costs related to missing or damaged parts will be the responsibility of the purchaser.
Warranty Information:
Rest easy knowing that our sauna and cabin structures are backed by a 3-year limited manufacturer’s warranty. Sauna heaters and accessories carry a 1-year manufacturer-limited warranty.
Val –
Awesome
James V –
Very, very nice sauna! We are using it every week and love it!
Max –
Bought an oval sauna – amazing product, absolutely love it! Customer service is so great as well – caring, responsive and HUMAN. Thank you!
Alexander Poddubny –
Excellent sauna! Big inside, nice looking outside.
Sanya Nasman –
Getting a sauna from BZB cabins was a fantastic experience. I ordered Barrel sauna and delivery and the guys assembled and installed everything in one day. These guys are truly professional and kind! Sigmar carefully answered all my questions and never try to upsell me options i did not need. I would highly recommend their service to anyone who needs a cabin or a sauna.
Aleksandr Sharapov –
Incredible service!
We bought a sauna, model W2.
Shipping was efficient and everything was received undamaged. All the materials were high quality and all the fasteners pieces were shipped with surplus.
Delivery driver was very pleasant and cooperative. Assembly was easy and straight forward. If we needed help it was just a phone call away every step of the process.
The structure itself performs very well and looks sexy while doing it. We would recommend this to anyone who wants to steam and have a respect for traditional saunas.
Overall excellent experience.
Andrew B –
I finally got around to write a review for my sauna. This review is also for the BZB Company. From the beginning I had a very pleasant experience interacting with BZB staff. I did not know anyone who bought a sauna from them before but I loved the design of the sauna and it reminded me a lot of the BANYA I was used-to in the former Soviet Union. I bought my sauna at the end of May of 2019. It took about a month for delivery. During that time; I got updates about the delivery from BZB. Once the sauna arrived, it took a couple hours to unload and put all the pieces in my garage. I was not rushing the building process, so it took me about a month to build it. But someone motivated and with extra help can probably get it done in a week. During the building process, I reached out to BZB to ask questions as I continued building. I received immediate feedback which I’m very grateful for. The customer service was excellent. I chose a wood burning stove because I wanted temperatures around 100 degrees Celsius and those temperatures are hard to obtain with electric stoves. However, if you have neighbors who might complain about the smoke, you might be better off going electric. Just do your own research about what is right and legal for you and your area. Overall, and after some time using our sauna, I’m very happy with it. This is a great investment in the health of my family.